Returns Authorisation Form

MM slash DD slash YYYY
Address(Required)
Return Information(Required)
Stock Code
Description
QTY
Sales Order No. / Invoice No.
Reason for Return
 
To ensure prompt and accurate credit for your return, please follow the steps listed below:
1. Complete and submit the Returns Form to our Returns Department.
2. Once we have verified all information we will return to you a physical copy of the Returns Form to include with your shipment. The Returns Form that we return to you will list the items acceptable for return.
3. Please package items securely to ensure against damage during shipping. All shipping charges are non-refundable. Items MUST be returned in original packaging where applicable (if supplied in individual packaging).
4. When shipping please send to ‘Attn. Returns;’ at Charlotte Stiffell Ltd, Unit 29 Walthamstow Business Centre, Clifford Road, Walthamstow, London E17 4SX.
Please remember that Charlotte Stiffell Ltd will NOT accept;
  • Garments showing signs of wear or have been torn or damaged in any way.
  • Bespoke made to order items or items decorated with a motive or made to special requirements.
  • Goods that are outside the 28 days returns period.
Any item returned to Charlotte Stiffell Ltd not meeting the above condition will NOT receive credit and will NOT be returned to you. Goods returned for credit will incur a 10% handling fee.
Conditions Agreement(Required)
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